Terms of sale

Quickgen Technologies, in5 Tech, Dubai Design District, Dubai, United Arab Emirates ("we", "us"). Placing an order through this store forms a contract between you and Quickgen Technologies.

An order is an offer to buy. We accept it when we confirm the order by email with an order reference. We may decline an order, for example if a unit is out of stock, if pricing was displayed in error, or if we cannot confirm radio compatibility for a Bridge Node order. Nothing is charged on a declined order.

• All prices are in US dollars and exclude duties and destination taxes.
• Volume discounts are applied automatically per product line at the tiers shown on the product page.
• UAE orders are billed 5% VAT. Exports out of the UAE are zero-rated.
• Payment is by card or bank transfer. Bank-transfer orders are confirmed once proof of payment is received.
• Title in the goods passes on payment in full. Risk passes on delivery.

Delivery estimates are estimates, not guarantees. We ship DAP; import duties and customs clearance at the destination are yours. See the shipping page for rates and lead times.

• The devices are sold as development kits for evaluation and integration by engineers, developers and builders.
• Devices ship pre-flashed with QuickComm firmware and receive over-the-air updates.
• Device behaviour is configured per use case from the console, and the stream endpoint may be pointed at a backend you operate.
• Buying hardware does not in itself create a subscription. Support covers the hardware, not your application.

Hardware carries a 12-month limited warranty. Unopened units may be returned within 7 days of delivery. Full terms are on the warranty and returns pages, which form part of these terms.

These devices record voice. You are responsible for deploying them lawfully, including giving notice to recorded staff and obtaining any consent that applies where you operate. We provide the tooling; the legal basis for recording on your site is yours.

Our total liability arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss, including lost profit or loss of data, to the extent permitted by law. Nothing here limits liability that cannot lawfully be limited.

Buying a device grants you the right to use it. It does not transfer any rights in QuickComm firmware, the udp-v1 protocol, or any pending or granted patents.

These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai have exclusive jurisdiction over any dispute.